Privacy Policy

Effective date: 12 December 2025

This Privacy Policy explains how Spartans Event Management (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you visit our websites, register for our events, subscribe to updates, or contact us.

1) Who We Are (Data Controller)

Spartans Event Management
Al Ghurair Business Tower – Al Rigga Road 341A
P.O Box 121792 Code 1000
Dubai, UAE
Email: info@gulfsteelexpo.com

2) Information We Collect

Depending on how you interact with us, we may collect:

Identity & Contact: name, job title, company name, business email, phone number, country/city.
Event & Registration: registration details, ticket type, preferences, attendance history, meeting requests, badge details.
Communications: messages you send us, requests for information, support queries, feedback or survey responses.
Technical & Usage: IP address, device and browser information, pages visited, referral URLs, and cookie identifiers.

3) How We Use Your Information

We use personal information to:

Process registrations, manage attendance, provide customer service, and respond to inquiries.
Send transactional communications (e.g., registration confirmations, schedule/venue updates, important service messages).
Send marketing communications about our events, newsletters, and related offerings where permitted by law or where you have provided consent.
Operate, secure, and improve our websites and services.
Maintain records for internal administration, compliance, and dispute resolution.

4) Legal Basis for Processing (where applicable)

Where required by law (e.g., GDPR/UK GDPR), we rely on one or more of the following legal bases:

Consent (e.g., where you opt in to marketing emails).
Contract (e.g., to deliver event services you request, including registrations).
Legitimate interests (e.g., B2B communications about relevant industry events, improving services), balanced against your rights.
Legal obligation (e.g., accounting or compliance requirements).

5) Marketing Emails & Unsubscribe

If you subscribe to our mailing list or otherwise opt in (or where permitted by law for B2B communications), we may send you event announcements, invitations, and newsletters.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at info@gulfsteelexpo.com. We honor opt-out requests promptly and keep a suppression record to ensure we do not send further marketing to unsubscribed addresses.

6) Cookies & Analytics

We may use cookies and similar technologies to operate our websites and understand usage. Cookies may be used for essential site functionality, performance/analytics, and (where enabled) marketing measurement.

You can control cookies through your browser settings and (where available) a cookie banner/preferences tool on our websites.

7) Sharing and Disclosure

We may share personal information with:

Service providers who help us operate our business (e.g., website hosting, email delivery, analytics, CRM tools, payment providers), acting under our instructions.
Event partners, sponsors, or exhibitors only where you have provided consent or where clearly disclosed at registration (for example, where you choose to share your details for follow-up).
Authorities where required by law, regulation, or legal process.

Examples of service providers we may use

Email & communications: Zoho Mail; Marketing Service Providers (for marketing delivery)

8) International Data Transfers

Your information may be processed in countries outside your country of residence (including where our service providers operate). Where required, we use appropriate safeguards to help protect personal information during such transfers.

9) Data Retention

We retain personal information only as long as necessary for the purposes described above, including to comply with legal, accounting, or reporting requirements. We may retain unsubscribe/suppression records to ensure we respect your communication preferences.

10) Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information, object to certain processing, and withdraw consent where processing is based on consent. To exercise your rights, please contact us at info@gulfsteelexpo.com.

11) Security

We take reasonable technical and organizational measures to protect personal information. No system is completely secure, but we work to protect your data against unauthorized access, alteration, disclosure, or destruction.

12) Children

Our websites and events are intended for business professionals and are not directed to children. We do not knowingly collect personal information from children.

13) Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

14) Contact

If you have questions about this Privacy Policy or our data practices, contact: